Terms of service

This website is operated by MaisonNova and uses the Shopify platform to offer products and services. By using our website or placing an order, you agree to these terms, subject to mandatory rights provided by applicable law.

You must have the legal capacity to enter into a contract in your jurisdiction, or use the website with the authorization of a parent or guardian where required. The website must not be used for illegal, fraudulent, or harmful purposes.

MaisonNova makes reasonable efforts to present product descriptions, images, dimensions, and features accurately. Actual appearance, including colors, may vary slightly depending on your screen or manufacturing.

Prices are displayed in Canadian dollars (CAD) unless otherwise stated. Prices may change before an order is placed. Applicable taxes are calculated or shown at checkout according to current rules.

Receiving an order does not automatically guarantee acceptance. To the extent permitted by law, MaisonNova may cancel or refuse an order, including in cases of an obvious pricing error, unavailability, payment issue, or reasonable suspicion of fraud. If MaisonNova cancels an order that has already been paid, the applicable amounts will be refunded.

Orders are also subject to our Shipping Policy and Refund and Return Policy.

MaisonNova may use third-party suppliers, carriers, payment services, and logistics partners to process and deliver orders.

MaisonNova’s original content, including its name, text, graphics, and layouts, may not be reproduced or used without authorization where authorization is required.

To the fullest extent permitted by law, MaisonNova is not responsible for indirect damages arising from circumstances reasonably beyond its control. Nothing in these terms limits any consumer right that cannot legally be excluded.

These terms may be updated when our practices, services, or obligations change.